Anti-Scam Policy
The Ladies featured on Scanna.com learn of and link to the Scanna.com website, using major Russian search engines. These same Ladies correspond via an interface similar to a client's interface and the correspondence between Scanna.com members is neither screened nor moderated; consequently, Scanna.com does not have any control over the content and Scanna.com cannot be held responsible for the content of member correspondence.
However, to protect our members from the possible dishonest and/or unethical behavior of other members, we encourage you to report to Scanna.com administration any cases of such conduct on the part of the Ladies.
Each Lady's profile in the members' area has a
Make a Complaint about this Lady button
that allows you to contact our Support Team easily to report inappropriate behavior.
Please remember that by sharing this type of information with us, you are assisting us to protect you and other customers from such inappropriate conduct, thus improving the service within our industry.
Please contact us if:
- A Lady you are corresponding with asks you to send money or any other form of financial assistance to her. Be aware that such requests are very often framed within the context of a sick family member needing immediate medical assistance (or other family emergency) or the need to pay for English lessons.
- If a Lady suggests that the two of you use another dating agency's website to continue your correspondence. It is quite likely that this may be a representative of the other website that is promoting the services of this site.
- If a Lady misrepresents information about herself, such as whether she has children (and the number and/or age of the children) or her level of English proficiency in the profile.
- If you find a Lady on any of the so-called Black Lists or Scam Sites etc. on the Internet.
- If you find the photo of the Lady accompanied by different and/or contradictory details on another website.
In each of the reported cases, we will look closely into the details of the complaint and report the results to you. Should the behavior of the Lady in question be determined improper or inappropriate, the Lady will be removed from our website and added the Black/Scam Lists.
We thank you very much for helping us maintain a Scam Free industry.
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